General Information
Customer service
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You, your developer and your customers can call our UK-based customer services team, 24 hours a day,
7 days a week.
Card and payment types
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You can choose to accept payments from any of the following cards
*You’ll need to set up separate merchant accounts with these card schemes before you can choose to accept payments from them.
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PayPal, including PayPal express checkout
*If you have a PayPal business account, you can accept PayPal payment via the Sage Pay payment gateway
Mail order and telephone payment (MOTO)
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Sage Pay Go includes acces to our stand-alone MOTO facility, which means that as well as accepting payments online, you'll also be able to take payments over the phone, via fax or mail order. More about MOTO
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Sage 50, Sage 200 and Sage Instant Accounts users can fully integrate Sage Pay's MOTO facility in order to reconcile transactions.
Customisation
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There are different levels of payment page customisation available, depending on how you integrate Sage Pay Go
with your website. Whichever option you choose, we provide you with a comprehensive set of payment page templates.
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To give you the most flexibility, there are three options for integrating Sage Pay Go and these are: Form, Server and Direct integration. Which integration type will work for you?
Payment options and authorisations
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Real-time authorisation
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Choose from a range of payment options such as;
• Deferred and release payments
• Authenticate and authorise payment
• Continuous Authority / Recurring Billing
• Direct Refund
Fraud Prevention
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Sage Pay Go includes a number of fraud prevention tools including
• 3D Secure – also know as Verified by Visa and MasterCard SecureCode
• AVS/CVV/CV2 card checks
• Standard fraud screening tools in association with The 3rd Man
My Sage Pay
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My Sage Pay enables you to manage your Sage Pay account, giving you full control over your online payments.
With My Sage Pay you can:
• Manage your transactions
• Monitor fraud
• Manage users and user profiles on your account
• Reconcile your payments
• Run comprehensive transaction reports
• Perform refunds
• Authorise payments
• Void transactions
Multi currency
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Add as many currencies to your account as you need to, free of charge*
*this will be dependent upon the currencies your merchant bank will accept.
Currencies
Any currency that is accepted by customer merchant bank
Countries of use
UK merchant
Users
businesses
Fees
If you are a small business and expect to process under 1,000 transactions a quarter our Small Business Service is for you. All Protx will charge is £20 per month, with no set up fees or transaction charges. If you process over 1,000 transactions a quarter you will be automatically migrated onto our Corporate Business Service.
If you are an established business and expect to process over 1,000 transactions a quarter our Corporate Business Service is for you. All Protx will charge is 10 pence per transaction, with no set up charge or monthly fees.
If you are a large business and expect to process over 5,000 transactions a month, our Bespoke Business Service is for you. This is a premium service tailored to your requirements, prices on application.
Integration approaches
- There are several ways to integrate Sage Pay Go with your website. This will depend on whether you are hosting
your website yourself (you have your own server) or whether you are on a shared server. With Sage Pay Go,
you will be able to choose from the Form and Server integration options.
- The type of shopping cart or ecommerce platform you are using may also have an impact on the way you
integrate with a payment gateway, so it’s useful to check this too.
- The type of customer experience you would like to offer your customers will influence the way you
integrate Sage Pay Go as well. Coming soon.....the Sage Pay demo to compare
each customer journey.
Information for developers
Different Integration options
An introduction into the three different methods to integrate and set up your account with Sage Pay.
- Direct Introduction
- Form Introduction
- Server Introduction
Using the Simulator
If you are starting your integration from scratch and are not using a shopping cart, one of the best places to start, is the Simulator.
Integration Processes
There are 3 different methods of submitting a transaction with Sage Pay. This section provides an in-depth, step-by-step, information on how each of these methods work along with the required protocol for each payment method.
Step-by-step guide
- Direct Testing
- Form Testing
- Server Testing
Protocol
- Direct Protocol
- Form Protocol
- Server Protocol
Going Live
Before you can start processing live transactions through your account with Sage Pay, there are some required steps which you need to perform to ensure that your account is all set up correctly with us
Customising the Payment Pages
If you are using our Form or Server integration method, you are able to customise the payment page which your customers are directed to.
Setting up PayPal
We now provide the option to accept PayPal through your Sage Pay account. This section provides the steps you need to take to set this up.
Setting up a Merchant Account
One of the first things you will need when processing transactions online will be a merchant account and a merchant number.
Shopping Cart Guides
If you have decided to integrate your website with Sage Pay using a shopping Cart, this section provides some guides on how to set up the most popular shopping carts with us.
Form Shopping Cart Guides
- Actinic
- ClickCartPro
- EKM Powershop
- Mal's Ecommerce
- Roman Cart
- Ecommerce Templates
- Erol 4
- OSCommerce
Server Shopping Cart Guides
Direct Shopping Cart Guides
Error Message Troubleshooting
If you come across any error messages in testing please find the status detail below
Recent news
Posted on November 3, 2015
Here at Sage Pay we listen. And what’s important to you, is important to us. That’s why we recently asked for your feedback on how we can further help you to manage fraud on your Sage Pay account.
Read more on SagePay
Posted on October 29, 2015
As an online business, you'll be familiar with the signs that the web browser you are on is secure, including a URL change from HTTP to HTTPS and the familiar padlock symbol in the browser bar. These signs indicate to your customers that they are using a secure website and their details will be kept safe.
Read more on SagePay
Posted on October 1, 2015
Last week we launched our awareness campaign around Golden Week, a major holiday period in China. Apart from some of the staggering statistics associated with travel, spend and the sheer number of cards issued, there are some interesting things to consider for business owners, beyond this specific event...
Read more on SagePay
Posted on September 24, 2015
This months Business of the Month winner is a business who have seen their revenue skyrocket by a phenomenal 545% over the past year. Find out why below…
Read more on SagePay
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